Frequently Asked Questions – Elephanto Interiors

🏡 We’re not your average interior firm — we’re designers, manufacturers, and dream-weavers. Based in Chennai, with our own factory, we design and execute without middlemen. Factory-direct quality? Check. Customization? Double check. 🛠️
🧾 Yes! From concept to creation — we handle everything so you don’t have to lift a finger (except to sign off on perfection). 📦
🖼️ Absolutely! We’ll proudly flaunt our portfolio and can even take you on a tour of completed projects. 🚪
✨ Custom design = custom price. But don’t worry, we’re allergic to overpriced quotes. Tell us your needs, and we’ll design within reason. 💸
💰 Of course! Whether your budget is royal or relatable, we’ll make every rupee count. Just say the number, and we’ll do the magic. 🎩
💼 We don’t do gimmicky sales, but we do offer value-packed packages that make sense — no fake “90% off” here. 🎯
📲 If your space doesn’t break the algorithm, did we even do our job? Get ready to be the envy of reels and feeds. 🔥
👊 Yes, if you’ve shortlisted options, we’ll help you pick the best among them. Think of us as your design sidekick. 🛋️
🔒 Because our gears start turning fast! Behind the scenes, design, allocation, scheduling — all kick off. So yes, the non-refundable policy stands firm. ⏳
💼 It kicks off our quality checks, packing, carpenter induction, logistics, e-way bill prep, and more. In short: No pay, no play. 📦

📐 Floor plan, style preference, tile/paint selections, storage/appliance needs, budget, and references. No crystal ball needed, just clarity. 🗂️
🖊️ Consultation → Mood Boards → Detailed Drawings & Renders → Final Selections. Basically, we turn imagination into execution blueprints. 🧠
🕰️ Roughly 30 working days depending on your scope. Quality takes time, not Ctrl+C Ctrl+V. 🧾
🎨 100%. No two homes (or humans) are alike. We tailor everything — layouts, colors, handles, accessories — to yourlifestyle. 🧵
✨ Perfect. We love blank canvases! We'll discover your style together. You're not lost — you're just pre-designed. 🧭
🖌️ Our color nerds have you covered. Whether it's fifty shades of beige or finding the perfect pop — we’ve got an eye for it. 🎨
💥 Ew, no. That’s against our design DNA. Expect originality, not templates. 🚫
🕵️‍♀️ We actually love the mystery. Clue us in with your vibe (coffee-lover? Earth tones?), and we’ll take it from there. 🔍
🍽️ Yes! We’ll help you pick accessories and appliances that fit your needs and style, and suggest handles and laminates with samples at our studio. No more guessing beige from biscuit. ⚙️
📐 Speak now or forever hold your revisions. We include multiple iterations — collaboration is the key. 🔁
🎯 Because we’re not making boxes; we’re crafting lifestyle solutions. Every mm is measured, reviewed, and perfected. 🛠️
✅ Standards = quality, safety, and consistency. Customization? Always available. But we don’t reinvent the wheel unless needed. 🔧
🎯 Customer Success → Head of CS → Still stuck? Email Prashanth directly at prashanth@elephanto.co. 📬

👥 Your CSM (Customer Success Manager) – aka your project buddy. They’ll keep you posted and sane throughout. 📲
⏳ 15 working days. Why? Because good things take time. Rush it, and you risk sloppy cuts and bad karma. 🔨
🛑 Expediting risks quality — and that’s a compromise we just don’t do. ⚠️
💬 Minor tweaks: maybe. Major changes: possible delays and cost revision. Your CSM will guide you through this design detour. 🛤️
🤝 We’ll do our best, but let's work as a team and keep communication clear — not magical. ✨

📋 Once it's production-ready, our team will coordinate checklist confirmation and share dispatch details. 📦
📸 Work starts next day. First: floor protection and segregation. Daily updates will follow. 🧰
🔩 Standard: 15 working days. Complex projects may vary. Quality doesn’t rush. 🕰️
👷‍♂️ To avoid quality mishaps, delays, and confusion. Too many cooks spoil the cabinet. ❌
📲 You’ll get updates through WhatsApp, email, or calls — with real-time photos. It’s like your space has its own paparazzi. 📸
🧩 No need. Teams are assigned per project scope. Too many hands = chaos. 🔄
🛠️ These fragile elements are installed in Phase 2 — after the rough work is done. It’s called safety (and sanity). 🧠
📐 It’s executed per the final drawing. Mid-installation changes are not allowed — but we can explore solutions in Phase 2. 🚫
🔒 No. Production begins only after confirmation — and we take that seriously. 🎨
🧾 Nope. Extra stock ≠ extra panels. Everything’s planned, not freestyle. 📊
🚫 Changes can’t be made during install. QC happens pre-dispatch. Adjustments, if any, go into Phase 2. ⚖️

Got Questions About Interior Design? We’ve Got Answers!